Getting feedback from employees is probably the most common way for managers to know what their teams think of them and how to improve themselves. But getting all employees to give honest feedback isn’t an easy job.
Here are 4 must do’s to elicit honest employee feedback.
1. Make Them Comfortable With The Process
Most employees crave feedback and are interested to provide feedback when needed. But often times, they are not sure how to give feedback, worried about giving it or think they think they are not qualified enough to give it. The fact of the matter is, they are intimidated by a process they know very little about.
So start out small and give them feedback surveys which can be filled in about five minutes. Make them comfortable with the process of giving feedback and gradually amp up the amount or level of feedback you would like from them.
2. Ensure Anonymity
This is another factor that affects the accuracy of feedback. No employee wants to complain about and criticize their boss because of the fear of being pulled up later for it.
So if anonymity results in more authentic feedback from your employees, then find a way to ensure feedback anonymity.
3. Ask Insightful Questions ( In Case of A Feedback Form
The success of a feedback process also depends on the types of questions that are asked in a feedback form. You should include both open ended and close ended questions so the quality of feedback increases. Open ended questions will allow employees to use their own judgement, while close-ended questions allow employees to utilize concrete facts to illustrate their own feedback.
4. Follow Up
After employees give feedback or receive feedback, that feedback needs to be followed up. Feedback is not a one time thing. It is a continuous process and in order for it to take effect, it has to be continuous.
When feedback is followed up, be it with more feedback or suggestions, employees feel valued and motivated.
Do you think there is more that you can add do the list? Leave your suggestions.
One of Engagedly’s most important features is a comprehensive feedback module! To know how Engagedly’s feedback module and improve feedback culture in your organization, request a demo today!