It is very common to see software marketed as if it is able to revolutionize a business and bring about amazing results just with a simple download or connecting to a cloud-based app.
However, deducing if a software is really all that it claims to be is up to you, the end user. Obviously, not all software is made the same.
While some software can effectively reduce time on a task and improve efficiency, can something as personal and human as employee satisfaction or employee engagement be impacted by a software product?
To answer this question, we need to first define what is employee engagement and why do we place so much emphasis on employees being engaged.
What is Employee Engagement?
Broadly speaking, employee engagement can be defined as the extent to which employees are invested in their job and put in the amount of effort that is needed to get a job done. Additionally, engaged employees also are committed to their organization and their own beliefs and values tend to align with that of the organization.
Why is Engagement Important?
The success of an organization hinges on four factors.
- Its business practices
- The quality of its products/services
- Good leadership
- Engaged employees
Many people assume employee engagement is just another buzzword that is thrown around by HR pundits. But in reality, employee engagement is a real thing and engaged employees are extremely beneficial to an organization.
Engaged employees are naturally motivated and engaged. These are people that not only work for tangible rewards such as raises, promotions and benefits, but they also work for intangible rewards as well.
These intangible rewards will vary based on the employee. It could be personal goals for learning, skills training or professional development. It could also be social recognition from peers or managers as an authentic and deserved recognition for a job well done.
It is also very much a factor of working in a workplace that is creative, collaborative and highlights how each individual adds to the workplace with their unique talents, skills and abilities.
Can Employee Engagement Software Help?
Yes it can. Really good employee engagement software can take what is already there and enhance it even further.
It is important to note that employee engagement software is highly successful when a workplace has a culture that actively fosters employee participation, employee satisfaction and employee engagement.
With employee engagement software, in addition to employees participating in the day to day activities of an organization, peer recognition is also possible. Having a peer thank you for the information you provided, a creative solution, or handling a problem he or she was struggling with is also a great way to build engagement and see the company as “ours” to improve rather than as a place to go to work.
Such software also makes it easier for managers to give and receive feedback and recognize employees publicly, an act is which is effective at bolstering employee engagement.
Employees can also log into their own personal account to receive and provide feedback, recognition or to even browse training programs to find the ones they want to take.
In conclusion, employee engagement software can really help improve workplace climate, but only if the organization in question has a culture of employee engagement and wants to improve it.