Goals & Objectives
What does the “Notify User” imply?
Can we customize the check-in reminder frequency?
Can I check-in progress for a goal only on the designated check-in day?
I cascaded a goal to my team-mate but I am not able to check-in on the the goal. What do I do?
Where can I see the hierarchy of a goal?
When assigning a course, I cannot see all the users in the organization, only a random collection of users. How can I assign it to everyone?
I want to make a few changes to my course. How can I edit it?
I assigned a course to some users. But now I want to unassign the course. How do I do that?
What happens if I cannot finish a course in one go?
Can I see the correct answers after taking a quiz in Learning?
I sent a user a feedback request. But they haven’t gotten back to me as yet. How can I remind them about it?
Why did I lose the guidelines structure of my feedback? Why did all the text get clubbed together?
Can I give feedback without selecting ‘Good Work’ or ‘Development Opportunity’?
Can I give feedback to anybody and request feedback from anybody?
How is ‘Feedback Requests’ different from ‘My requests’?
Where can I see all the Private Notes I have made?
What is the point of Private Notes? How can I use them to my advantage?
How can I use the ‘Quick Add’ feature when adding new users?
There are some superfluous Interest Groups in our Interest Groups List. Can I get rid of them?
If someone shares an inappropriate post, as an admin, can I take it down?
I am not able to add multiple reporting managers for a single employee. Why is that?
As a site administrator, can I turn off notifications for certain features at one go?
Can I add a new badge to the list of existing badges?
Can I change the number of points to be scored to earn a badge?
I want to the change the Gamification points. Where can I do that?
I don’t seem to be receiving any notification emails about posts on my feed. Who do I contact?
How can I change my account password?
On an employee’s user profile page, I can see a feature called ‘Upload Documents’. How can I use that feature?
I made a post that I shouldn’t have. Can I delete it?
I want to make a few changes to my profile. But for some reason I’m not able to change my name, email or birthday. How can I do it?
360 Multirater Feedback
How do I remove a nominee for a user?
Can I reorder sections in a template?
I’ve received a few requests for multirater feedback that I feel are not relevant. Can I decline to give a user feedback?
I don’t want users to see the reviewer’s name during the Multirater process. What should I do?
When creating a multirater cycle, I did not add the dates in order. Is it going to affect the cycle? How can I fix this?
Where can I see the results of a survey that I assigned to users?
Where can I view individual survey responses of users?
I could create a survey before but I cannot. What happened?
What happens if I don’t finish my survey and click on Finish? It also does not contain mandatory questions, but the survey has been marked as mandatory
How can I edit a survey I have already assigned to users?
Performance Review System
I made a mistake in the template. And I’ve already assigned it. What can I do now?
I don’t want the Leadership Questionnaire. How can I remove it from the cycle?
Is there a way for me to control review settings? I do not want employees to see manager reviews until the cycle is complete.
How can I add sample competencies to a performance template?
What happens when in a performance review cycle, employees try to submit reviews beyond the last date?